Job Description:       Customer Service / Sales / Hardgoods (Full Time/Part Time)

Reports to:                 Hard Goods Sales Area Leader

Position Purpose:      Excel in the selling of garden center merchandise, plant care, pottery and related products using professional sales techniques, creative merchandising and superior customer service, along with maximum productivity and controlled expense while striving to achieve company sales goals.

Key Job Responsibilities:

1. Be readily available to assist customers, encouraging maximum sales of pottery and outdoor living merchandise, fertilizer, herbicides, insecticides, soils, amendments, mulches, etc.
2. Learn and offer current and correct information about pots and plant care, OL merchandise, incoming pottery orders, plant care orders, etc.; work with SAL/Management Team to ensure you are giving the best information.
3. Greet and assist customers with their needs.
4. Spend adequate time with customers while also accomplishing other daily tasks.
5. Assist with pricing, labeling, display and maintenance of all hard goods merchandise.
6. Assist with overall appearance of facility and sales area; assist in movement and stocking of department goods.
7. Help maintain adequate inventory levels of products: dust, spray, re-tag/pot, front, and signage. Assist with ordering at times. Assist with physical inventory. Assist with maintaining appropriate levels of merchandise as well as accounting for inventory.
8. Relay requests to Management Team with proper forms.
9. Receive inventory when labor and maintenance supervisor is not present; sign and check for quality.
10. Work with the Hardgoods SAL to schedule and complete your daily tasks to maximize productivity.
11. Communicate necessary information with employees and management.
12. Provide helpful and thorough customer service to customers on the phone.
13. Diagnose customer plant issues and offer the best advice.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Each BNP person is an integral part of the overall success.  To keep BNP operating at an efficient, effective and profitable level, all BNP members are asked to assist in different areas of the operation and to perform tasks that are outside of their day-to-day responsibilities.  However, exceptional customer service is every BNP employee and leader’s responsibility

Cashier Job Description

You’re the kind of person that loves engaging with other people: You’re never shy about talking to strangers. Smiling just comes natural to you! You always want to make a great impression on customers and make sure they feel welcome and taken care of. Manners are important to you both in face-to-face encounters and on the phone. In fact, juggling phone calls and the customer standing in front of you in a professional manner is a skill you’ve mastered. You’re never too busy to make sure a customer gets exactly what they need.

You’re computer savvy and have two years of register experience. Handling cash, making calculations and properly counting back change is no problem for you. You like keeping things tidy and will make sure that between customers you keep the register areas tidy and stocked with cashier supplies. Plus, you’re independently motivated: You don’t need someone reminding you about your daily duties.

You might have some gardening experience…but if you don’t then you at least have an interest in learning. You’re not afraid to be honest when you don’t know the answer and have no problem linking the customer up with sales staff that can help. You’re looking for a part time or full time job and are available to work weekends. Heat and rain don’t bother you because you prefer being outdoors.

Are you inexperienced on the register but have a passion for wanting to work at an independent garden center?  Tell us your story and we’ll happily consider your application!

Job Description:       Customer Service / Sales Green Goods

Reports to:                 Green Good Sales Area Leader

Position Purpose:      Excel in the selling of garden center merchandise, plants and related products using professional sales techniques, creative merchandising and superior customer service, along with maximum productivity and controlled expense while striving to achieve company sales goals.

Key Job Responsibilities:

1. Be readily available to assist customers, encouraging maximum sales of plants and related products.
2. Learn and offer current and correct information about plants, plant care and planting procedures; work with SALs to ensure you are giving the best information.
3. Greet and assist customers with their needs.
4. Spend adequate time with customers while also accomplishing other daily tasks.
5. Assist with pricing, labeling, display and maintenance of plants and related products.
6. Assist with overall appearance of facility and sales area; assist in movement and stocking of department goods.
7. Help maintain adequate inventory levels of products: dust, spray, deadhead, re-tag, re-pot, front, and creating signage. Assist with ordering at times. Assist with physical inventory. Assist with maintaining appropriate levels of merchandise as well as accounting for inventory.
8. Assist with custom potting projects and fulfilling special orders.
9. Relay requests to SALs with proper forms.
10. Receive inventory when SALs are not present; sign and check for quality.
11. Work with the SALs to schedule and complete your daily tasks to maximize productivity.
12. Communicate necessary information with employees and management.
13. Provide helpful and thorough customer service to customers on the phone.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

The employee must occasionally lift and/or move up to 50 pounds.

Each BNP person is an integral part of the overall success.  To keep BNP operating at an efficient, effective and profitable level, all BNP members are asked to assist in different areas of the operation and to perform tasks that are outside of their day-to-day responsibilities.  However, exceptional customer service is every BNP employee and leader’s responsibility

Job Description:                   Receiving & Labor Support

Reports to:                              Receiving Supervisor

Key Job Responsibilities:

• Receive and offload deliveries following the Receiving Protocol.
• Stage delivery and product placement in correct areas.  Work with SAL’s as to how / when to place product on tables, etc.
• Unpacking and pricing items with coordination of SAL and proper paper work.
• Load bag goods and other unwieldy objects for customer pickup.
• Ensure all facility equipment and structures are safe and maintained. 
• Note damaged / inferior products and communicate to SAL.
• Watering and maintain grounds.
• Unloading & pricing plant deliveries.
• Loading tickets.
• Maintain order of the soil loading area.
• Water plants, display beds, & hold area as directed by management team.
• Break down cardboard boxes and place in Green Recycling Dumpster.
• Rake leaves (mostly in the Fall).
• Pull weeds.
• Assist with general maintenance and improvement projects.
• Use equipment to clear leaves and debris from Nursery floor every morning before operational hours.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell.

The employee must occasionally lift and/or move up to 50 pounds.

Each BNP person is an integral part of the overall success.  To keep BNP operating at an efficient, effective and profitable level, all BNP members are asked to assist in different areas of the operation and to perform tasks that are outside of their day-to-day responsibilities.  However, exceptional customer service is every BNP employee and leader’s responsibility

This is a Full Time Position. Benefits including PTO, health insurance and 401k are available after a 90 day waiting period.