Cashier Job Description

You’re the kind of person that loves engaging with other people: You’re never shy about talking to strangers. Smiling just comes natural to you! You always want to make a great impression on customers and make sure they feel welcome and taken care of. Manners are important to you both in face-to-face encounters and on the phone. In fact, juggling phone calls and the customer standing in front of you in a professional manner is a skill you’ve mastered. You’re never too busy to make sure a customer gets exactly what they need.

You’re computer savvy and have two years of register experience. Handling cash, making calculations and properly counting back change is no problem for you. You like keeping things tidy and will make sure that between customers you keep the register areas tidy and stocked with cashier supplies. Plus, you’re independently motivated: You don’t need someone reminding you about your daily duties.

You might have some gardening experience…but if you don’t then you at least have an interest in learning. You’re not afraid to be honest when you don’t know the answer and have no problem linking the customer up with sales staff that can help. You’re looking for a part time or full time job and are available to work weekends. Heat and rain don’t bother you because you prefer being outdoors.

Are you inexperienced on the register but have a passion for wanting to work at an independent garden center?  Tell us your story and we’ll happily consider your application!

Job Description: Customer Service / Head Cashier

Reports to:                           Management Team

Position Purpose:               

• Serve as a leader, trainer and mentor to cash team.
• Ensure an efficient and pleasing transaction for each customer. 
• Facilitate maximum sales and service by ensuring smooth flowing register lines, accurate cash transactions, complete paperwork, accurate record reports while operating with maximum productivity.

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Position Responsibilities:

• Successfully perform all Key Job Responsibilities of the Customer Service/Cashier job description
• Maintain full-time status, weekends required.
• Be proficient enough in cashier skills to assist in training and mentoring new cash team members. Oversee the training of all new cashiers – scheduling should reflect this
• Provide leadership daily to cashiers including keeping morale up by helping to deal with any problems, scheduling lunches/breaks, and answering questions
• Be trained as and maintain regular shifts as an opener/closer
• Provide backup for weekly change request and weekly deposit
• Provide feedback for cashier’s evaluations
• Be proficient in closing systems and have at least two closing shifts a week
• Complete phone purchases and fill out all paperwork
• Report any POS issues to Cash Team Leader or Manager on Duty as soon as possible
• Maintain supplies at the registers including forms/documents as well as all other supplies needed to successfully perform cashiering duties
• Maintain regular communication with Managers.
• Delegate duties when possible and necessary
• Oversee the organization of carts at entrance – make sure they are neat, make sure they are distributed in the garden center, make sure they are collected from the parking lot on a regular basis
•  Oversee cleanliness and tidiness of the area under and around the tent
•  During busy seasons monitor the other cashiers, keep them on task, move them or change duties as you see fit. 
• Process Shopify gift card transactions

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.

Each BNP person is an integral part of the overall success.  To keep BNP operating at an efficient, effective and profitable level, all BNP members are asked to assist in different areas of the operation and to perform tasks that are outside of their day-to-day responsibilities.  However, exceptional customer service is every BNP employee and leader’s responsibility.

This is a full-time position. Weekends required. PTO, Vison, Health, Life and 401k available.