Our goal is happy customers.
Trees, Shrubs and Roses are guaranteed for 1 year after purchase.
Perennials and Tropical plants are guaranteed for 3 months after purchase.
Annuals & Vegetables are not returnable unless they are in sellable condition and within 7 days.
*Plants can be exchanged or returned for a one-time exchange or return. If the plant dies again they are not eligible. All plants must be brought in for return with a valid receipt or proof of purchase in your Gardener’s Reward history.
If you change your mind, plants in sell-able condition may be returned within seven (7) days for exchange or Store Credit only (no refunds).
All other non-plant merchandise may be returned in original condition within 30 days for a refund or Store Credit. All merchandise purchased with Gardeners’ Rewards Points will receive store credit only*.
*All returns and exchanges require an itemized receipt and are subject to manager approval. Some returns may be subject to a 10% restocking fee.