Our goal is happy customers.
Plant Guarantee
Trees are guaranteed for 3 months after purchase, or 1 year if the extended tree warranty is purchased in the same transaction.
Shrubs and Roses are guaranteed for 1 year after purchase.
Perennials are guaranteed for the season during which they are purchased.
Tropical plants are guaranteed for 3 months after purchase.
Annuals are not returnable unless they are in sellable condition and within 7 days.
Return Policy
If you change your mind, plants in sellable condition may be returned within seven (7) days for exchange or Store Credit only (no refunds).
All other non-plant merchandise may be returned in original condition within 30 days for a refund or Store Credit. All merchandise purchased with Gardeners’ Rewards Points will receive store credit only*.
*All returns and exchanges require an itemized receipt and are subject to manager approval. Some returns may be subject to a 10% restocking fee.
