Our goal is happy customers.
Trees, Shrubs and Roses are guaranteed for one year after purchase. Perennials and tropicals are guaranteed for the season during which they are purchased. If a plant dies or does not perform as expected, we will exchange it during the guarantee period for a replacement plant or a Store Credit*.
If you change your mind, plants in sellable condition may be returned within seven (7) days for exchange or Store Credit only (no refunds). Annuals, herbs and vegetables are seasonal and are not guaranteed.
All other non-plant merchandise may be returned in original condition within 30 days for a refund or Store Credit*.
*All returns and exchanges require an itemized receipt and are subject to manager approval. Some returns may be subject to a 10% restocking fee.